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Claims Supervisor

Beachcomber Hot Tubs is a leading manufacturer and retailer of premier Hot Tubs. Beachcomber is a progressive company that enhances the lives of our customers by making the world’s most comfortable and energy efficient hot tubs.

We are seeking a Claims Supervisor to join our growing team. This individual oversees all aspects our warranty/guarantee program(s). 

Are you seeking an opportunity that will support your growth and development in your career?

Are you interested in representing a quality product that you can put your name behind?

As a Claims Supervisor, you will be responsible for:

  • Mentor and lead a team responsible for claims administration, guarantee registration and RMA process of defective parts to be returned to suppliers
  •  Monitor guarantee financial results and implement quality assurance improvements with the production team
  • Monitor guarantee claims trends to identify abnormalities or training issues to be addressed by the production management and technical support teams
  • Primary contact and decision maker for escalated Guarantee Claims and authorization
  • Interact with multiple departments involved in the administration of the guarantee including finance, sales, production, technical support, and customer care

To be successful you will need:

  • Strong people leadership skills and the ability to lead, develop and mentor a team
  • Previous experience in claims
  • Exceptional customer support skills and prior experiencing overseeing the administration and processing of claims and warranty procedures
  • Strong attention to detail and organizational skills, ability to multi-task
  • Ability to work well under pressure and manage a team to deliver on service standards and meet defined deadlines
  • Excellent computer and administrative skills, with proficiency in Microsoft Excel and other financial reporting programs

Join this team and enjoy:

  • Competitive compensation
  • Excellent benefits package
  • Industry leading education, training and mentorship program
  • Opportunities for career advancement
  • Employee Hot Tub Discount Purchase Program
  • Represent a world leader in Home Health and Wellness

Don't miss this opportunity to work with an outstanding organization! To apply, kindly submit your resume, cover letters not required. 

We look forward to reviewing your resume.

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